Limited Warranty
Beaver Dam warrants only products as indicated below:
Beaver Dam warrants to the original consumer purchaser that its outdoor polyethylene patio furniture is free of defects of workmanship and materials. The warranty period is (20) years of residential use and (5) years of commercial use, with exceptions of certain parts explained below, from the date of sale. This warranty does not cover damage caused by unauthorized service or repair; alternation or abuse, normal wear and tear on materials, or any attempt to use the product in a manner or for a purpose other than for which it is intended. Beaver Dam will repair or, at its option, replace the defective product without charge.
Should Beaver Dam choose to replace the product, and the product and the product is discontinued, a substitute product of similar function and equal or greater value will be made. The sole remedy provided in this warranty is repair or replacement of this product. Any cost of shipping or handling will be paid by you.
Poly ethylene may scratch during normal use, fade slightly from exposure to sunlight, or stain after prolonged contact with liquid substances. These conditions are not defects and are not covered under this warranty.
Stainless steel fasteners are warranted to not fail structurally for the applicable warranty period if properly maintained. Swivels are warranted for (5) years of residential use. This warranty does not cover rusted fasteners or swivels, or structural failure due to rusted fasteners or and swivels, resulting from improper maintenance.
Beaver Dam has a (1) year warranty on all lighting accessories, this warranty does not cover damage caused by mishandling or abuse.
Beaver Dam makes no warranties other than those which are expressly described therein. All Nautical Décor products are excluded from any warranty, such as lighthouse, windmills, wishing wells, etc. This warranty mainly applies to outdoor poly furniture.
To file warranty claim, contact your dealer. Your claim must explain the nature of the defect and include your name, address, and telephone number. This warranty gives you specific legal rights and you may have other rights which vary from state to state. As defined by federal law, this is a limited warranty.
Product Care
All poly lumber products do not need to be painted due to being built with recycled plastics and pigmented colors. It will not splinter or rot, fading may happen very slightly over years. Wood products may need repainting after many years.
Cleaning: Pencil Marks - Use a mild dish detergent and water to saturate the stain. Rinse clean with water.
Ink/Marker - For tougher stains, treat area with a penetrating oil. Wipe off and wash clean with water and a mild dish detergent.
Grease or Oil Stain - Use a mild dish detergent and water to saturate the stain. Rinse clean with water.
Embedded Dirt - Use a mild dish detergent and water to saturate the stain. Rinse clean with water. Wine - Use a mild dish detergent to saturate the area. Scrub with a soft-bristled brush. Rinse clean with water.
Chewing Gum - Use a mild dish detergent to saturate the area. Scrub with a soft-bristled brush and rinse clean with water. Coat penetrating oil over the area. Gently pry up on any hard pieces with a plastic putty knife. Utilize a soft brush and acetone solvent to remove any fine debris and clean out any crevasses. Rinse area clean with water.
Bird Droppings - Use a mild dish detergent to saturate the area. Scrub with a soft-bristled brush and rinse clean with water.
Stains & Scuffs - A foam eraser sponge may be used for stubborn marks.
Iron or Rust - For tough iron and rust stains, saturate with a heavy-duty rust remover and scrub with a soft-bristled brush. Beaver Dam products or built to last for years to come!